Safety & Security

Security information - UPDATE SEPTEMBER 16, 2017

Public safety at our events continues to be our priority, and, working together with local and national authorities, security measures across NEC Group venues are under constant review to ensure they remain appropriate.

We don’t discuss specific security details as doing so is potentially detrimental to these measures, however, we continue to have more overt security measures in place including visible security personnel and dog patrols both throughout event periods and at other times at all venues.

Covert measures are also in place, so visitors should note that while they may not see all operational security activity, they should be assured that activity is on-going, often behind the scenes.

Searches are carried out throughout the day and evening at all sites and we encourage visitors to events at our venues to arrives as early as possible to allow more time for enhanced security checks. They should bring only essentials and note that bags larger than a small laptop bag or handbag may not be allowed in.

Security measures have been put in place to protect our customers, visitors and staff and to ensure the safety of events taking place at our venues is maintained. Please don’t be alarmed. Our teams, who liaise with the police, exhibition and conference organisers and concert promoters on an on-going basis, are vigilant at all times and review security measures as necessary.

We encourage those attending our events to also remain vigilant and if something doesn’t look right, they should speak to staff or the police who will take appropriate action to sort it.


What are your current security measures?/How can you reassure your customers?

Your safety at our events is our number one priority and we have a number of security measures in place to ensure you guys have the safest, most enjoyable experience at our venue. Our security teams remain vigilant at all times whilst liaising with the police and promoters on an on-going basis. If you’re coming to our venue, we encourage you to remain vigilant and to report any suspicious activity to our security staff or police right away.

What advice are you giving people coming to your venues?

If you’re coming to a show in the near future, we’re encouraging you guys to remain vigilant and report absolutely any suspicious activity you may to see to a member of our security staff or the police. Please give yourselves plenty of time when planning your journey and get here as early as you can as enhanced security checks will be in place.

How will your staff approach security measures?

Your safety at our events is our number one priority and we have additional security measures in place to reflect this. Every effort is made to ensure these measures are followed by all members of staff and we’re reviewing these on an ongoing basis.

If you’ve got a specific question or query, just drop an email and the guys will take it from there.

For all other FAQs please click here.